Avoiding Relapse

Not during this lifetime did I expect to think addiction and rehabilitation had anything to do with Induction.

As Induction in Broward County is not a “one-shot orientation”, but systems of processes embedded in all that we do to grow as educators; recovery is just not a “one-shot stint of rehab”, but a system that draws upon beliefs, values, and collaboration that focuses on new learning.

When attempting to make a change in your life, Dr. Drew from VH1’s “Celebrity Rehab” points out that “Creation of Change” and “Sustainability of Change” are two completely different and equal components of growth. He not only introduces new choices in life, new approaches in decision-making and problem solving, but also prepares the patient to identify support systems that will reinforce the new paradigm after the doctor has left.

It appears that without a plan to sustain the new behavior, the creation of change might just be an exercise of futility.

Cooperation vs Collaboration

Have you ever noticed that educational buzz-words have a shelf life of no more than 6 months yet they seem to surface year after year? Recently “cooperation” and “collaboration” have surfaced and are being used interchangeably. What I did not realize is that these two words although quite similar* describe two different processes. I was just as guilty of using these terms interchangeably until a coworker explained the difference using the analogy of a “sandbox”.

“Cooperation is both of us sitting in a sandbox together respecting each other’s space. We are both focused on independent projects inside the same sandbox and occasionally once in a blue moon we might even share a shovel. Collaboration has us both in the same sandbox and not only are we utilizing the same space, sharing the shovel but we are actually working on the same project.”

She had me thinking. What I noticed differently with collaboration is that the end product could not have been accomplished separately. Too often people are placed in the same sandbox with the expectations to collaborate without considering the differences in background, experiences and beliefs. When teachers are placed on the same team is there an expectation to collaborate?

Perhaps teachers should expect common planning time, opportunities to work on the work, and site-based professional development that reinforces the relationship with your sandbox partner. Who knows this just might lead to doing something differently.

*(The Encarta World English Dictionary has these two words listed as synonyms)

Exceeding Expectations

Have you ever found yourself glued to ABC’s Extreme Makeover: Home Edition? While most of the show is considered a glorified commercial for Sears, Pier One, and many other name brands there is something interesting that happens during the first 10 minutes and the last 15.

If you never watched before, the show is focused around a Design Team that facilitates and participates in the remodeling of a home for a needy family—with a completed project deadline in 7 days. During the first 10 minutes the Design Team reviews the family’s submission tape and assesses the housing needs by interviewing each family member of his/her current living situation. After listening to the family, the Design Team collaborates on their vision of the house and they begin to talk about the barriers, dreams and passion that each family member shared with them. The bulk of the show is a fast-paced timeline of Days 2 through 6 of the builders, interior designers, landscapers, woodworkers, electricians and hundreds of volunteers who work together to complete the job.

What strikes my interest in the show is always found in the last 15 minutes. It seems that regardless of the housing needs the outcome always exceeds the expectations of the homeowners. Why? Is the key to success the interview process that identifies the needs of family? What made the interview valuable to the process? What fostered the development of the collective conscience of the hundreds of volunteers? Why is it even important to study the process that led to the results when the outcome exceeded the expectations? Isn't that enough?

Being A Coach at Denny's

4:00 AM at Denny’s Restaurant was not the place where I would expect to find elements of Induction. A few items that demonstrated a Recipe for Success included…

1) A new waitress was teaming/shadowing with an experienced server in the middle of the night. The middle of the night is probably the best time to model, provide opportunity to learn, coach and provide feedback for a new employee.

2) Regardless of who “owned” the table, the wait staff worked together to make sure our needs were met. One server directed us to our table and served drinks while the Mentee and her Server Coach took the initial order. Additional wait staff constantly surveyed the area and refilled our drinks.

3) Service/support did not end when the meal was delivered. The Mentee and her Server Coach stopped by AFTER the meal to offer additional assistance.

4) Being There. At then end of the meal, the Mentee and her Server Coach stopped by, smiled, and said “Thanks for coming by, we hope to see you again.” By all means it was us who should had offered them THANKS for being there and providing a friendly experience.

We were quite impressed for a place that is known for the Slam and its 4:00 a.m. Grilled Cheese sandwich.